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FusionR Sales Calls does everything, so the salesperson only has to pay attention to the conversation. In FusionR Sales Calls - in addition to the incoming call - the full profile of the calling customer is immediately displayed, while the recording of new orders is supported by smart functions such as live credit checks or average basket size analysis to limit over quota ordering.
FusionR Sales Calls does everything, so the salesperson only has to pay attention to the conversation. In FusionR Sales Calls - in addition to the incoming call - the full profile of the calling customer is immediately displayed, while the recording of new orders is supported by smart functions such as live credit checks or average basket size analysis to limit over quota ordering.
The system automatically shows the customer's applicable prices and discounts, and makes suggestions based on previous orders. The search for promotional conditions doesn't slow down sales, and there are will be no forgotten products, while the customer always receives the best available price.
With FusionR Sales Calls, you can optimize the operation of your sales network. The system can be perfectly complement field sales and logistics, since telephone customer service usually serves remote, smaller customers and expands the network, until the field representatives can pay attention to the most important customers who require personal sales presence from a field representative.
FusionR Sales Calls logs calls received outside of business hours, so no inquiries are missed.
Sales call plans can be issued centrally, which can be compiled using various parameters (e.g. sales potential, deal size)
Each agent can be assigned their own customer base, so all incoming calls are automatically referred to the relevant colleague.
Employees can record and monitor their tasks in the Task Manager within FusionR Sales Calls.
The system generates order suggestions and upsell opportunities based on the customer’s previous purchases, average basket size, and available promotions.
FusionR Sales Calls copes with product lists consisting of thousands of items, effective search amongst them is supported by numerous fine-tuneable filters.
The system had been designed to the rhythm of the FMCG market, so it provides the members of the sector with a particularly well-tailored user experience.
FusionR Sales Call is compatible with numerous industry standard CRM and ERP systems.
All you need to use FusionR Sales Calls is a computer and internet connection.
Campaigns carried out with FusionR Sales Calls, and the KPIs assigned to the employees can be accurately measured and reported.
The system can be used perfectly and quickly even without a pointing device, such as a mouse.
The system always shows the best available prices for the customer, also considering applicable promotions.
In addition to basic data, previous orders, status of invoices, current account balance and anything else that you need from your existing systems are available in FusionR Sales Calls.
Order types can be created separately for product groups and customer groups. Your company or the wholesaler can deliver the order, returnable empties will be handled automatically.
Feel free to contact us with any questions, we will answer your calls and e-mails. Always.
Yes. If you have any questions, give us a call,
we are happy to answer your questions.
Are there many new products, new promotions? Seasonal overloads? You can reorganize workload with FusionR Sales Calls!
Someone got sick, the car broke down, the customer is never available when you try to reach them? Take your order by phone, when it’s convenient for you!
Are they far away? Are there too many? Fuel costs have increased? Do you have their phone number?
By handling part of the customers over the phone, field representatives free up to develop business and build new relationships.
The entire FusionR Sales product line has been developing together with the Central-Eastern European FMCG sector for 20 years, so it is a useful solution for industry players.
For medical and pharmacy visitors, health and beauty industry players.
To serve the supply chains of many customers and fast-moving products, such as consumer electronics, chemical products, adhesives and cleaning products.
FusionR Sales Calls can be implemented along with any member of the FusionR Sales product family, almost with a single click.
FusionR Sales App
for field workFusionR Sales App is the most important tool of field representatives, pharmaceutical doctor and pharmacy visitors, agents and further colleagues working on field. The entire sales work can be effectively managed, measured and monitored with the system, which will keep going even without Internet connection, anywhere, anytime.
FusionR Sales Portal
for digitalized customer serviceFusionR Sales Portal
for digitalized
customer serviceThe FusionR Sales Portal is a self-service customer portal, where your partners can make their purchases at any time, and also enables full-scale customer care processes on its interface.
FusionR Sales Calls
for Cost Efficiency
FusionR Sales Net
for data-driven growthFusionR Sales Net
for data-driven
growthFusionR Sales Net is a system that monitors the data of a complete reseller network, with the help of which you can get an accurate picture of the exact territorial extent of your sales, about your partners’ stock, the actual consumption of your products and the success of your promotions, so you can adjust your business processes based on factual data.
If we can assist you with more details about our solutions, feel free to contact our experts, we will be happy to answer all your questions.
„Knowledge without commitment may become inhuman, commitment without knowledge remains ineffective. Against any pessimistic predictions, creating the harmony of these promises a hopeful future.”
Prof. Dr. Árpád Csurgay, Academician
R&R Software develops and delivers enterprise business applications. Since its founding in 1991, operation has been continuously profitable every year. Independent market researchers rank it among the leading Hungarian enterprise business application developer companies. With an expert base of more than 210 people, R&R Software is a decisive contender in the high value added Hungarian IT industry, with constantly growing export KPIs.