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In addition to webshop functionality, users of the FusionR Sales Portal also access a comprehensive customer care system, where they can conveniently check their previous orders, invoices and settlements, or even register for events or trainings, fill out questionnaires, or file a complaint.
In addition to webshop functionality, users of the FusionR Sales Portal also access a comprehensive customer care system, where they can conveniently check their previous orders, invoices and settlements, or even register for events or trainings, fill out questionnaires, or file a complaint.
A huge advantage of FusionR Sales Portal is that it allows your customers to place their orders anytime, anywhere, without the limitation of opening hours or holidays. This way, they can even purchase while standing in front of the shelves of their own warehouse, from a mobile phone, which makes your sales not only convenient and simple, but also cost-effective.
A huge advantage of FusionR Sales Portal is that it allows your customers to place their orders anytime, anywhere, without the limitation of opening hours or holidays. This way, they can even purchase while standing in front of the shelves of their own warehouse, from a mobile phone, which makes your sales not only convenient and simple, but also cost-effective.
The system copes with product lists consisting of thousands of items, effective search among them is supported by numerous fine-tuneable filters.
FusionR Sales Portal can serve promotional purposes, and it can also publish news and events on the home page among other useful information.
In addition to detailed product information, FusionR Sales Portal’s extensive Knowledge Base also provides information related to handling, delivery, and contracts to your partners.
Not only your customers, but also your employees can immediately see and track the status of the orders placed.
FusionR Sales Portal’s built-in risk analyzer examines accounts receivables in a customer-specific manner, and accordingly indicates overdue invoices, or even limits new orders which are over pre-set quotas.
FusionR Sales can be easily connected to industry standard CRM and ERP systems, so all customer contact data, invoices and documents will be available on the Portal interface.
Your partners always see the prices and discounts agreed with them in FusionR Sales Portal, limiting the possibility of mistakes or misunderstandings.
The system has been designed to the rhythm of the FMCG market, so it provides the players of the sector with a particularly well-tailored user experience.
You can also establish loyalty programs in FusionR Sales Portal, so you can reward your partners with loyalty points, and encourage them to make new purchases.
You can set any type of promotion in the system, which you can also promote on the main page of the Portal. Promotions are integrated into the pricing system and are automatically put into effect as soon as the discount conditions are met.
Your customers can initiate settlements, complaints and returns by themselves. The statuses can be continuously monitored, or they can request notification of the progress of the cases by email.
The questionnaire function of the FusionR Sales Portal is not only useful for customer surveys, it is also an excellent tool for increasing customer experience and your NPS.
Accounts, complaints, and returns initiated on FusionR Sales Portal can be continuously monitored by your partners online, and they can also request e-mail notifications about the progress of the cases.
Feel free to contact us with any questions, we will answer calls and e-mails. Always.
The registration process can be designed according to your requirements, so you can be sure that all necessary data is available for customer validation.
Not only your existing customers can see your self-service portal; a contact interface is available for your new potential customers.
Fast, transparent, and full compatibility with other FusionR Sales products.
If you feel it’s easier to talk about it, contact us!
Contact us to discuss which parts of the country, which wholesalers, and which network you want data from.
We will check how well our system is able to meet your needs, and based on this – if necessary – we will look for the partners you indicated who are not yet included in the network.
We discuss and establish the range of data providers for you or we will discuss with the developer of your ERP/CRM system what minor changes need to be made.
As soon as we are done, the data flow starts, which you can see continuously.
The entire FusionR Sales product line has been developing together with the Central-Eastern European FMCG sector for 20 years, so it is a useful solution for industry players.
For medical and pharmacy visitors, health and beauty industry players.
To serve the supply chains of many customers and fast-moving products, such as consumer electronics, chemical products, adhesives and cleaning products.
FusionR Sales Calls can be implemented along with any member of the FusionR Sales product family, almost with a single click.
FusionR Sales App
for field workFusionR Sales App is the most important tool of field representatives, pharmaceutical doctor and pharmacy visitors, agents and further colleagues working on field. The entire sales work can be effectively managed, measured and monitored with the system, which will keep going even without Internet connection, anywhere, anytime.
FusionR Sales Portal
for digitalized customer serviceFusionR Sales Portal
for digitalized
customer service
FusionR Sales Calls
for Cost Efficiency
FusionR Sales Net
for data-driven growthFusionR Sales Net
for data-given
growthFusionR Sales Net is a system that monitors the data of a complete reseller network, with the help of which you can get an accurate picture of the exact territorial extent of your sales, about your partners’ stock, the actual consumption of your products and the success of your promotions, so you can adjust your business processes based on factual data.
If we can assist you with more details about our solutions, feel free to contact our experts, we will be happy to answer all your questions.
„Knowledge without commitment may become inhuman, commitment without knowledge remains ineffective. Against any pessimistic predictions, creating the harmony of these promises a hopeful future.”
Prof. Dr. Árpád Csurgay, Academician
R&R Software develops and delivers enterprise business applications. Since its founding in 1991, operation has been continuously profitable every year. Independent market researchers rank it among the leading Hungarian enterprise business application developer companies. With an expert base of more than 210 people, R&R Software is a decisive contender in the high value added Hungarian IT industry, with constantly growing export KPIs.
